Silver Service

Not in a Hurry?  Four Hour Appointment Windows Available.

  • With your Service Call you will receive a detailed estimate
  • Factory Specific and Guaranteed Parts Only
  • 1 year Parts Guarantee all Mechanical parts, 90 day all Electronic Parts, 6 months Labor, 90 days Service call.  Ask for Details
  • No Return Service Call Fee to Install Parts with Proper Appliance Information provided by customer


Service Call

each additional appliance $30

Gold Service

For the Person who has a busy life you get the same great service you get with our Silver Service Program with these great exceptions.

  • Guaranteed or its Free Two hour Scheduling Windows
  • Priority 1st Thing in the morning or after 4 Service calls. Availability is limited
  • All premium appliance brands automatically receive our Gold service
  • All Commercial Appliances including coin operated laundry receive Gold Service


Service Call

Each additional appliance $50

Platinum Service

We know your time is valuable and you have a lot going on so opt in for our Platinum Service.

  • Guaranteed or its Free 30 min appointment windows Restrictions apply
  • Next day shipping availibity
  • Select Evening appointments up to 10pm Availability is Limited
  • Saturday service  Availability is Limited
  • 1 year warranty all parts and Labor.  Service call 90 day warrantly


Service Call

$50 Non-refundable Deposit Required

$99 each additional appliance



What to expect on the Day your Big Lake Appliance Service Technician is coming to your home

You will receive a phone call, text or email up to 30 minutes before our scheduled Guaranteed or its Free arrival. Failure to respond to this notification may result in forfeiture of your appointment time and may result in additional service fees.

All our technicians will arrive in a clearly marked Big Lake Appliance Service Vehicle and will be wearing a dressed in proper work attire.

Shoe Covers are available upon request at no extra charge.

All our Technician are Non-smoking and non-tobacco users.  For the health and safety of employees we ask that you refrain from using tobacco products while they are in your home.

Please have area around appliance free of clutter and allow our Professional Technician room to work on your appliance.

To help protect our environment we use Paperless Invoicing via email.   No email... No Problem!! We will gladly mail you a receipt in 2-3 business days for no extra charge.



How Can I pay?

Payment is do after initial Service Call and/or upon completion of work.

We accept Cash, Check, or Major Credit Card including American Express.