Big Lake Appliance Service is family-owned and operated, with over 25 years of appliance repair experience.  Our in-home appliance repair services are trustworthy, reliable and affordable.  We have a wide range of knowledge and experience with most residential appliances and brands.  Our service area covers Ottawa, Kent, most of Muskegon and portions of Allegan counties.  Give us a call, we’d love to help!

Why Choose Big Lake?

Our team will give our customers the most cost-effective options available.  Even if you need to replace your appliance, we can recommend the best options for you to get the most out of your next appliance investment. Our technicians are well-versed in the proper care of most home appliances.  We don’t just fix appliances, we provide useful information to our customers.  We won’t push our services on those who don’t need them.

Our goal is to fix your appliance properly the first time.  We know what an inconvenience it can be to have a repairperson out to your home.  We aim to make it as pleasant of an experience as possible and fix it right the first time.

We realize your home and appliance are a huge investment.  We will do what we can to protect it.  We use special floor covering to protect the area around your appliance and at your request, we will wear protective shoe coverings to keep your floors and carpets clean.

At Big Lake Appliance Service, we value you and your time.  We will do our best to arrive on time and work as efficiently as possible.  Our "Arrive on Time or its Free" guarantee shows you that we are serious about making sure the repair experience is as hassle free and pleasant as possible.


Leah BectelLeah Bectel
17:04 05 Jan 23
I submitted a repair request on Big Lake Appliance's website on a Sunday and a team member reached out to me with a phone call first thing Monday morning to get more information and schedule a call! I appreciated the clear communication and quick scheduling. The technician was able to come out and work on my Samsung oven (many companies won't work on Samsung brand applicances) and diagnose/treat the problem in less than an hour. I will definitely be using this company for all future appliance issues. Thank you Big Lake for providing this service!
Diane DubeDiane Dube
22:05 27 Sep 22
Bo came in and he immediately knew what was wrong with my stove top. He did a great job. I will call him again.
19:07 09 Sep 22
They do a great job of coordinating a tech but wish I would have known how much it was going to be just to have somebody come out and do a diagnosis. If I had known it was going to be $129 just to have someone come out I would have put that towards a new dishwasher/installation. Diagnosed $600+ worth of repairs needed.
Matt HeitzMatt Heitz
18:54 16 Aug 22
Very nice company to work with! Called me the day before and while the technician was on his way to give us a heads up. The technician was very profession and quick with repairs. I would recommend them for any appliance repair needed.
Jack BroekJack Broek
15:38 05 Aug 22
They did a great job resolving the problem with my freezer in a reasonable time frame. I will use them again for any appliance service.
Todd MorrisTodd Morris
17:41 29 Mar 22
Dylan was friendly, fast, and professional. He was able to diagnose and fix our washing machine in just a couple hours. Everyone we worked with from my initial reach out on social media, to phone calls, to the tech was great. I highly recommend Big Lake Appliance Service.

We Service Most of West Michigan

Providing in home appliance repair for most of West Michigan including: Grand Rapids, Rockford, Ada, Cascade, East Grand Rapids, Sparta, Coopersville, Ravenna, Kent City, Cedar Spring, Jenison, Holland, Zeeland, West Ottawa, Hudsonville, Cutlerville, Byron Center, Conklin, Standale, Walker, Northview, Spring Lake, Grand Haven, Fruitport, Saugatuck, Douglas, Hamilton, Wyoming, Kentwood, Belmont, Comstock Park, Sand Lake, Greenville, Allendale, Cedar Springs, Norton Shores and more.

We work on Most major brands including: LG, Whirlpool, Kitchenaid, GE, Maytag, Amana,  Samsung, Jenn-air, Bosch, Fisher & Paykel, Frigidaire, U-Line, Electrolux, Sub-Zero, Wolf, Asko, Scotsman, Viking, and more.

Ready to Schedule Service?

Request your appointment today with one of our friendly and knowledgeable Customer Care Specialists.